Tangent - Client:Wolsley
After moving over to the Tanget agency, I was tasked with working with their client, Wolsley, a specialists merchant. They were looking to improve upon their existing portal in an effort to increasing their sales and AOV. I conducted ethnography research at various branches to fully understand their context. Built out a prototype and tested with those branch managers.
Responsibilities: Strategy, User Research, Prototyping, User Testing.
Wolsley Branch Managers Hub - Prototype Walkthrough
Built within Axure and user tested with various branch managers to understand validity and usability. Performed well in most regards but concerns over some integrations with existing systems, such as phones.